Privacy Policy

SugarSnap App Pty Ltd

Last Updated: November 1, 2024

1. Introduction

SugarSnap App Pty Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SugarSnap mobile application (the "App").

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Name
• Email address
• Food consumption logs
• Photos of food (taken through the App's AI food detection feature)

2.2 Technical Information

We collect:

• Camera permissions (required for the AI food detection feature)
• Device information necessary for App functionality

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain the App's services
• To create and manage your user account
• To process your subscription payments through RevenueCat
• To store your food consumption history
• To improve our AI food detection capabilities
• To communicate with you about your account or the App's services

4. Data Storage and Security

4.1 Data Storage

• All data is stored on Amazon Web Services (AWS) servers located in Sydney, Australia
• Your data is retained indefinitely unless you request deletion
• We implement appropriate technical and organizational measures to protect your data

4.2 Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction.

5. Third-Party Services

5.1 Payment Processing

We use RevenueCat to process payments for SugarSnap subscriptions. RevenueCat integrates with Apple App Store and Google Play Store to manage subscription information. Please refer to (RevenueCat's privacy policy)[https://www.revenuecat.com/privacy/] for details about how they handle your payment information.

5.2 App Stores

The App is distributed through the Apple App Store and Google Play Store. Their respective privacy policies apply to information they collect.

6. Children's Privacy

The App can be used by children under the age of 18 with parental supervision.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for data collection
• Make complaints about privacy breaches

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Data Sharing and Disclosure

We do not share your personal information with third parties except:

• When required by law
• To protect our rights or property
• To prevent fraud or abuse
• With your explicit consent

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

SugarSnap App Pty Ltd
Email: hello@getsugarsnap.com

11. Legal Basis and Compliance

This Privacy Policy is governed by Australian law and complies with:

• Privacy Act 1988 (Cth)
• Australian Privacy Principles (APPs)
• Other applicable Australian privacy regulations

12. Subscription Management

Information about your SugarSnap subscription is managed through RevenueCat in conjunction with the Apple App Store or Google Play Store, depending on your device. Subscription cancellation and management should be handled through your respective app store account.